Versand

Effective date: 19 August 2026

This policy applies to purchases from Wandering Sol Pty Ltd (ABN 46 630 407 582), trading as Wandering Sol.

In-stock orders

In-stock orders are normally processed and dispatched within 2–5 business days, Monday to Friday. Processing time is separate from carrier delivery time. You will receive tracking information by email after dispatch.

Shipping within Australia

Standard tracked shipping is A$10 for orders up to and including A$150. Standard shipping is free for orders over A$150. Available delivery options and current estimates are shown at checkout. Orders may be sent using Australia Post, Sendle or another tracked carrier displayed or selected for the destination.

New Zealand

Standard shipping is free for orders over A$200. Available delivery options and the applicable rate for orders below that threshold are shown at checkout.

Other international destinations

Wandering Sol ships to selected international destinations. Available destinations, delivery options and current shipping rates are shown at checkout and may vary according to the destination and parcel details.

International duties, taxes and destination fees are the customer’s responsibility unless they are collected at checkout. Carrier delivery estimates are not guaranteed, but we will assist with tracking enquiries and delivery issues where reasonably possible.

Please contact hello@wanderingsolco.com before ordering if your destination is not available at checkout.

Tracking and delivery delays

Carrier delivery dates are estimates rather than guaranteed delivery dates. If a parcel is delayed, please check its tracking information and contact us if assistance is required. We will help investigate delivery issues and will not limit any rights available under Australian Consumer Law.

Delivery addresses

Please check your delivery address carefully before placing an order. Contact hello@wanderingsolco.com immediately if a correction is required. We will try to update the address before dispatch but cannot guarantee a change once fulfilment has begun.

If a parcel is returned because the address supplied at checkout was incomplete or incorrect, additional postage may be required before it can be sent again. This does not limit any rights available under Australian Consumer Law.

Pre-orders

Full payment for a pre-order is taken at checkout. The dispatch date displayed on the product page is the date by which the order is expected to leave Wandering Sol, not the delivery date.

Orders containing both in-stock and pre-order items will be held and dispatched together when the pre-order item is ready. Please place separate orders if you would like available items dispatched sooner.

If there is an unexpected delay, we will contact you promptly with an updated timeframe. If you do not accept the revised timeframe, you may cancel the affected pre-order for a full refund to the original payment method before dispatch.

If Wandering Sol cannot supply an item by the promised date or a revised timeframe accepted by you, the affected item may be cancelled for a full refund. Nothing in this policy limits rights available under Australian Consumer Law.

Questions about shipping or pre-orders can be sent to hello@wanderingsolco.com.